FAQs

Nonprofits FAQ


Q. What is The Philanthropy Hub of Maury County?

The Philanthropy Hub of Maury County is a powerful, searchable online database of local nonprofit organizations that serve Maury County, TN. This resource was created to help donors and local residents better understand Maury County’s nonprofit community and discover how to engage in the cause they care most about. The Philanthropy Hub of Maury County is an initiative of the United Way of Maury County ™.

Q. Which organizations can participate?

Organizations that are verified 501(c)(3) public charity designated organization that file an IRS Form 990 or 990EZ* and provide services to benefit the public in Maury County. Organizations must be viable, functioning nonprofits that provide substantive services or programs to increase the quality of life for Maury County residents.

*If you do not file an IRS Form 990 or 990EZ, you must provide at least one year of income statements and balance sheets for your organization. These financial documents must be signed by your Executive Director or Board Chair.

Q. What are the benefits of participating?

  • Increase awareness of your organization among potential donors and new audiences.
  • Tell your story and inform the community of the need for your services.
  • Drive donations.
Please note: Current profiles are eligible to participate in UWMC competitive grant programs and the day of giving, Give Where You Live Maury. UWMC will use the contact email addresses listed in your profile to share important news such as grant cycle dates, educational opportunities, etc. If your contacts are not up to date, your nonprofit will miss receiving important messages and grant opportunities.

Q. How can my nonprofit create a profile?

Click here to begin the process.
Organizations that register to have a profile with The Philanthropy Hub of Maury County are reviewed by UWMC. Following application, UWMC will either approve your request, request supplemental documentation to finish reviewing your application, or deny your request. You will see your current status on your Directory dashboard. Click here for more information. Once your status states "Pending" you may start customizing your profile.

Q. How often do I need to update or edit my nonprofit’s profile?

At least once a year in order to be eligible to receive competitive grants and participate in the day of giving. An up-to-date profile is an excellent way to share accurate information with potential donors and the broader community.

Q. How do I update or edit an existing profile?

You can quickly log in to your nonprofit administrative dashboard by clicking on the green "Menu" button located in the top right corner of your screen and clicking "Log In".
You can also click directly on this link, or you can visit this support article to update your existing profile.

Q. Can my nonprofit have multiple managers?

Yes! It is encouraged to have multiple managers. Existing managers can add new managers by following the steps outlined here. Updating your managers through staffing changes will ensure your nonprofit receives important news about grants and other opportunities.

Q. What is the recommended browser to use with The Philanthropy Hub?

While The Philanthropy Hub of Maury County website will perform optimally with most browsers, we always recommend visitors use the most updated version of your browser for a better and faster user experience for both you and your donors. Of these, our recommended browser is Google Chrome. That's because Chrome undergoes regularly scheduled updates and tends to be more reliable due to its adaptability to a wide range of features and functionality. Should you run into any challenges using The Philanthropy Hub of Maury County, please write into the little blue chat bubble for immediate assistance!

Q: Does it cost anything to participate?

It is FREE for organizations to participate in The Philanthropy Hub of Maury County and to maintain a profile on the site year round. GiveGab retains a 3.5% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30. Donors are given the option to cover the fees and a majority of them do. If they cover the processing fees, 100% of their online charitable gift will go to your organization.

Q. What is GiveGab?

GiveGab is the technology partner that hosts The Philanthropy Hub of Maury County as well as United Way of Maury County’s Day of Giving in November, Give Where You Live Maury.  

Donors FAQ


Q. What is The Philanthropy Hub of Maury County?

The Philanthropy Hub of Maury County, an initiative of the United Way of Maury County™, is a powerful, searchable online database of local nonprofit organizations that serve Maury County, TN. This resource was created to help donors, professional advisors, and local residents better understand Maury County’s nonprofit community and discover how to engage in the cause they care most about.

Q. How can The Philanthropy Hub of Maury County help me make philanthropic decisions?

As The Philanthropy Hub of Maury County serves as a database of nonprofit agencies, each nonprofit has an individual profile where you can learn about its mission, programs, financials, and more. Every profile contains specific details to help expand the organization's reach and raise awareness to their initiatives. You can use these profiles to make your philanthropic decisions based on the information provided by the nonprofits themselves.

Q. How can I use The Philanthropy Hub of Maury County?

Once you have located the nonprofit of your choice, browse through their profile to learn more about the organization, programs, financial information, legal details, as well as available volunteer opportunities. If you wish to learn more about a specific nonprofit, please refer to the Contact Information located on each profile to contact the organization directly.

Q. How can I search for participating nonprofits?

Users can search for nonprofit agencies by entering the organization's name here. If you don't know the name of your desired nonprofit, you can also search by location or by cause area. Visit the Organizations page to begin your research. If a nonprofit isn’t in the Hub, it’s because they haven’t created a profile yet or they don’t qualify to be in the Hub.

Q. What if I can't find the organization I'm looking for in The Philanthropy Hub of Maury County?

If you're unable to find a specific nonprofit, please send an email to unitedwayofmaurycounty@gmail.com to request that we contact your organization of choice. If a nonprofit isn’t in the Hub, it’s because they haven’t created a profile yet or they don’t qualify to be in the Hub.

Q. What if the information in The Philanthropy Hub of Maury County looks out of date or inaccurate?

It’s the responsibility of the nonprofit to create their profile and keep their information up-to-date. United Way of Maury County makes every effort to invite qualifying nonprofits to complete and maintain their profiles.

Q. How can I support a nonprofit that I learn about in the Hub?

You may donate directly to the non-profit organization of your choice by selecting the donate button on the profile of your interest and completing the donation process by using any major credit card.

Q. What is the relationship between The Philanthropy Hub of Maury County and Give Where You Live Maury?

The Philanthropy Hub of Maury County is a year-round, everyday online resource platform that details the programs and finances of our local nonprofits. Give Where You Live Maury is a 24-hour online giving event in November to celebrate and increase online giving for selected nonprofit agencies in Maury County. To learn more about Give Where You Live Maury, click here.

Q. What is GiveGab?

GiveGab is the technology partner that hosts both The Philanthropy Hub of Maury County and Give Where You Live Maury. They are a nonprofit giving platform that helps nonprofits to raise money, engage donors, and manage volunteers quickly and efficiently.

Q. What is the recommended browser to use with The Philanthropy Hub of Maury County?

While The Philanthropy Hub of Maury County website will perform optimally with most browsers, we always recommend visitors use the most updated version of your browser for a better and faster user experience for both you and your donors. Of these, our recommended browser is Google Chrome. That's because Chrome undergoes regularly-scheduled updates, and tends to be more reliable due to its adaptability to a wide range of features and functionality. Should you run into any challenges using The Philanthropy Hub , please write in to the little blue chat bubble for immediate assistance!

Q. How much of my donation goes to the nonprofit?

GiveGab retains a 3.5% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30. Donors are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. With approval from the United Way of Maury County, refunds can be refunded up to four days after the donation is made. After that timeframe, the donor will be asked to coordinate the refund by communicating directly with the nonprofit who received the donation.